Overview
Unsaid may use artificial intelligence, machine learning, and other automated systems to help organize customer feedback, summarize operational signals, prioritize issues, and support product features. Automated outputs are assistive tools—not verified facts or legal advice.
What may be processed
Depending on your configuration, automated processing may involve questionnaire responses, observation text, metadata (such as location, timestamps, and categories), and related operational context you provide to the service.
Human responsibility
You remain responsible for how your organization interprets and acts on AI-assisted outputs, including employment, compliance, operational, and management decisions. Do not treat automated summaries or scores as definitive determinations.
Providers and safeguards
Where AI features rely on third-party model providers, processing is subject to our contractual and technical safeguards, the Privacy Policy, and applicable agreements (including any Data Processing Addendum for enterprise customers).
Updates
We may update this disclosure when AI features or processing practices change. Material updates may require re-acceptance under our policy acceptance process.
Contact
Questions: privacy@getunsaid.co