FAQ
Questions from restaurant operators
Honest answers about privacy, how observations work, pricing, and why Unsaid is not another review tool.
Product
Unsaid is private operational intelligence for restaurant ownership. Guests inside your restaurants share what they notice. Ownership gets a clear picture of execution — not a public review and not a survey.
Operations
Single-location pilots can often launch within a few weeks, depending on setup and internal approvals. Portfolio rollouts take longer and include implementation support.
Pricing and Billing
Start with a 7-day free trial. Starter is $99/location/month to prove value. Professional is $299/location/month — the complete Unsaid platform and the plan most operators choose. Enterprise is custom pricing with volume discounts for multi-location organizations.
Privacy
No. Observations are private. We never publish them as public reviews. Only ownership receives them.